I woke up the other morning, which is always a good sign in my book. The sun was shining and the sky was blue ( I feel a poem coming on) and it felt like it was going to be a good day.
That was of course, until I discovered that one of my main hosting accounts had crashed. How wrong could a man be? Now, in the big scheme of things, with global warming, ongoing wars and famine, my problems pale into insignificance. However, in my small World this was a major headache, not least because whilst I know I should backup my websites regularly, I don’t!
I KNOW I am not the only one who has this stupidity affliction, playing Russian Roulette with my business, but that does not make me feel any better I have to say.
IT turns out that the server was dead as a Dodo, deceased, no longer living, totally knackered.
What amazed me was that the hosting company took five days to put it right. FIVE days I spend a fair bit of money and MORE importantly my valuable time promoting my websites. How can it take so long for a hosting company to rectify such a cataclysmic event like that?
When a hosting company says 99.8% up time does that mean up and running or messed up? in the case of this company I say messed up. I am not going to mention any names as it would not be fair. Actually, who cares about fair, losing five days of revenue and the number of visitors I lost over those days does not bare thinking about. It almost has me in tears.
The company www.cyberhostpro.com took it all in their stride and showed very little concern for my stress and worries. OR loss of earnings.
Luckily for me I have several hosting companies and a number of servers. phew…
This server has at least 40 sites on although not all of them are money sites, it really annoyed me at the lack of urgency that the company seemed to have. They said in their email that they would probably move the migration forward.. Probably.. Can you believe that?
Anyway, all is well that ends well as my grandfather used to say just before he got hit by a number 33 bus.
It made me realise how important it is to have a backup of all of your money sites. What makes me really stupid it the fact that most of my sites these days are wordpress based, it is so easy to add a backup plugin which saves it all, and even emails it to you if you ask nicely.
A fool learns by his own mistakes and a wise man/woman (dont want to be sexist) learns from the mistakes of others.
So learn from this fool and add an automated backup of your website now…..